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01752 702646

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"Our mission is to provide high quality care for our patients and their owners at all times"

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Reception is permanently manned during opening hours by receptionists, trained to attend to the needs of our clients. Reception will notify the relevant department of your arrival.


We are able to supply high quality, safe and effective medicines for the control of fleas, ticks and worms from the reception desk. The staff can look at your pet's medical records on the computer and supply an appropriate product. There are also displays of food in the waiting area for your interest. We recommend the use of high quality life stage foods for both dogs and cats. These are designed to meet the needs of the growing kitten or the frail senior dog. Advice is available from our Pet Health Counsellors and Veterinary Health Advisors on which diet would be most suitable for your pet, together with feeding costs etc. In addition we keep a range of clinical diets which are used in the management of different diseases e.g. kidney failure, obesity or diarrhoea.


Current information is displayed on the walls of the waiting room and we keep some details of local services to pet owners, like kennels and grooming. We hope that you feel free to pop in to reception even if just for some advice. It is sometimes nice that your dog comes for a small treat from a receptionist and doesn't have anything nasty done to him!



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